> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getduezen.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Free trial tracker

> Track trial start and billing dates, receive escalating reminders at 7, 3, and 1 day, and decide to keep or cancel before you are charged.

The trial tracker exists for one problem: a free trial converting to a paid subscription you did not decide to keep.

## Track trial start and billing dates

When adding a subscription that begins with a free trial, toggle **Free Trial Tracker** on the add or edit screen. Enter two dates:

| Field              | What it means                                               |
| ------------------ | ----------------------------------------------------------- |
| Trial start date   | The day the trial began.                                    |
| First billing date | The day your card is actually charged if you do not cancel. |

DueZen calculates the days remaining and shows a countdown on the bill's card in the active list. The trial card in the dashboard status section summarizes every active trial in one place.

## Escalating reminders

Three reminders fire before the trial converts, each more urgent than the last.

| When       | What it says                                    |
| ---------- | ----------------------------------------------- |
| 7 days out | A gentle heads-up that the trial is ending soon |
| 3 days out | Moderate urgency — time to decide               |
| 1 day out  | Final call before the first charge              |

Each notification links directly to the trial's detail screen.

Turn escalating reminders on or off globally in **Settings → Push Notifications → Escalating Trial Reminders**, or per bill from the detail screen if you already know you are keeping the service.

## Keep or cancel

Opening a bill with an active trial shows a **Keep or Cancel** section with a short reflection prompt, such as "Has this added real value to your day?"

<CardGroup cols={2}>
  <Card title="Keep" icon="check">
    The item converts to regular recurring status once the trial ends.
  </Card>

  <Card title="Cancel" icon="x">
    The item is archived and the trial end date is noted.
  </Card>
</CardGroup>

Either action is recorded in your history.

<Info>
  Cancelling a free trial while the billing date is still in the future triggers a money-saved moment — a green chip showing the amount you avoided. See [Celebrations and rewards](/personalization/celebrations).
</Info>

<Warning>
  DueZen cannot cancel a subscription for you. It tracks the date and reminds you; cancelling still happens with the provider directly.
</Warning>